Help center
How can we help?
Keldura turns the sources you follow — videos, websites, PDFs, documents, and recurring channels — into living AI knowledge bases you can search, chat with, and publish as bots. These guides cover setup, day-to-day use, billing, and fixes for common issues.
Guides
Getting started
Create an account, add your first sources, and ask your first cited question — a five-step walkthrough of the core workflow.
Read the getting-started guideImport sources
Everything Keldura can import — YouTube, Instagram, websites, PDFs, documents, audio, Google Drive, Telegram — and how each import path works.
See supported sourcesBriefings
Follow channels and sources, get recurring AI briefings with cited insights, and dig deeper with Ask AI and cheatsheets.
Learn about briefingsBots & channels
Define a bot over your knowledge folders, then connect it to Telegram, embed it on your website, or expose it to AI agents via MCP and the API.
Set up bots and channelsCredits & billing
How the credit system works, what actions cost credits, what the daily allowance covers, and how paid plans change it.
Understand creditsTroubleshooting
Fixes for stuck imports, failed transcriptions, chat errors, sign-in problems, and bot or widget issues.
Fix a problemFrequently asked questions
The Keldura FAQ answers common questions about accounts, languages, supported formats, sharing, exporting, privacy, and limits in one place.
More resources
Still stuck?
Reach the team through the contact page or email [email protected]. Include the page you were on and what you expected to happen — screenshots help.